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Subject: More received than ordered
joepkelderman
Tuesday, June 26, 2012 10:32 AM
Hello guys,

Three weeks ago, I ordered two sunglasses. When the sunglasses arrived, I also received a big package of international plugs. There are 60 of these plugs. The thing is that I didn't order any of these plugs. I can't find anything about this sort of wrong shipping. I don't know what to do! What would you recommend me?

I hope you have good advice!
Last updated by: joepkelderman on Tuesday, June 26, 2012 10:32 AM
niconico
Wednesday, June 27, 2012 10:02 AM
Hello,
I think you should be honest and send it back to VolumeRate.

greatings, nicolas
Last updated by: niconico on Wednesday, June 27, 2012 10:02 AM
ivyjing forum staff
Tuesday, July 10, 2012 5:31 AM
Dear honest customer,

This is one customer service person here in Volumerate. Would you please try to send us one email to explain the details? Our email is cs@volumerate.com.

We will give you a little VR points as reward.

Thanks a lot.

VR Team
Last updated by: ivyjing on Tuesday, July 10, 2012 5:31 AM
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